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Ensure before submitting a ticket to the Technical Support Department that you have attempted to reboot your VPS using SolusVM (http://vpscontrol.hwshosting.net:5353).
You may manage your VPS - reboot, rebuild/OS Reload, stop/start, view bandwidth and other resource usage, view graphs (under statistics).
The SolusVM URL is: http://vpscontrol.hwshosting.net:5353
All clients are issued with a SolusVM login upon VP
As we provision all our VPS with Centos (for quickness) you may want to reload your VPS with one of our OS templates. This short tutorial explains how to do so.
1) Go to http://vpscontrol.hwshosting.net:5353
2) Login with your credentials (can be fo